Our Feefoo review

"Excellent service and quality carpet"

Trusted Customer

Excellent service was delivered within 2 days, the carpet was lovely quality, would most definitely order from you again

"Excellent experience"

Trusted Customer

The whole process was very easy and communication was excellent. Delivery was very fast and we were very pleased with the quality of product


Trusted Customer

Excellent service, quick delivery and great quality carpet.

"great online experience"

Helen Tasker

Good communication on line and by phone when I had queries thankyou. Carpets arrived on time and I was able to phone the carrier directly to get up to date information on time of arrival.

"Brilliant experience"

Trusted Customer

Just brilliant, great price and great delivery time. Ordered Sunday delivered Wednesday, bank holiday week as well. Carpet are great quality, great price can't recommend enough.

"Great company"


Great communication, quick delivery, good quality carpet. 100% would recommend to family and friends. Actually already did.👍

"The best artificial grass !"

Lucinda Routh

I found carpet shop online via a Facebook advert and at the time was searching for artificial grass. I ordered 2 samples of the forest grass one being the gold the other being silver and felt both were very reasonably priced, and for any low cost artificial grass I didn’t have high hopes. I was totally wrong, I received the samples in a few days and I was amazed by the quality for the price ! I had seen large retailers offering rubbish quality for far higher prices. I went with the silver and placed my order. After a few little changes to the delivery adders (because of my bad planning) the grass was with me in 3 days from my order. Today we laid the grass and I’m in love. I couldn’t be happier with it and it looks divine. Definitely a company I would reccoment and a product I highly reccomend. Apologies it’s not the best pic as we are still doing the garden but hopefully shows how amazing the grass looks!

"Brilliant 5 *"

tanya Finch

5* all day long customer service even online and the quality of the carpets they even arrange delivery on a specific day if possible I always recommend and would definitely buy again

"Great Service and Carpet!"

Trusted Customer

Really brilliant! We were sent samples to decide from that arrived really quickly and then as soon as we had placed our order, the carpet arrived the next day! Will definitely return and buy more flooring.

"Great support, even better item"

Trusted Customer

Amazing service, loads of support though there live chat. Item arrived when stated and great quality at a great price. It’s always a worry buying off line at a low price, but this flooring is thick strong and a great colour.


Trusted Customer

The whole experience was excellent, customer service, quality of carpet, speedy delivery. I have already recommended them to family and friends

"Great quality"

danielle peake

Carpet looks and feels so lovely. Was a bit worried at first ordering online but no need to, came quickly and looks great

"No rants just a rave........... review"

steve burnett

For once an online (or any other for that matter) company that gives good old fashioned service and seems to care about their customers; yes, I have found one in Carpet Shop Online. I originally ordered a sample from them, (this is free on their website or 99p via their Ebay portal) which quickly arrived with six different samples that were all in my colour range. I emailed them about the TOG rating of a specific carpet, though they did not have it on their spec sheet they called the manufacturers and gave me the information within a day. I then ordered a carpet (an easy process via their website and Paypal is available) and received confirmation. The following day I received delivery confirmation and hey presto, the carpet arrived lunch time on the third day; the complete process in under two days. That I must say is pretty impressive.


Brenda Morton

samples sent out quickly and others added for more choice very helpful on the phone all in all a very efficient service thanks

"Fantastic service throughout"

Stewart Turner

Fantastic carpets and fantastic service from this company would recommend it to everyone plus the delivery was superb too

"Would buy again"

Trusted Customer

Very fast processing and very fast delivery. Good quality carpet


john robinson

Excellent service good price and carpet delivered on a roll so it was easy to lay. Will use them again


samantha costin

quick delivery with fantastic delivery update

"Couldn't have asked for better service and assistance."

Trusted Customer

Couldn't have asked for better service and assistance. From my sample of £1 - which much to my surprise turned into a box of 6 samples... to give me more selection for the price range I was looking at....right down to tweaking my measurements for the specified carpet and the delivery date.... I couldn't give a higher recommendation!


Jenny Hyde

Couldn't fault these guys from start to finish. I ordered samples of vinyl from numerous firms and most sent me samples of 5cm x 5cm however Carpet Shop Online sent a large piece (at least A4 size) and also sent an extra sample of another vinyl that I hadn't ordered. The vinyl from Carpet Shop Online was also much thicker than any of the others. It turned out my favourite was the one I hadn't ordered a sample of. I ordered the flooring and it came within 2 days. It has just been fitted and the carpet fitter said it was very good quality as a lot of vinyls crack when fitting but this was thick and flexible. I would highly recommend!!

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